Remote Assist Program (RAP®)

Drew Technologies introduces RAP®, designed to assist automotive repair & collision technicians everywhere. Whether you're an Automotive Repair or Collision Shop or Technician, Drew Technologies understands that J2534 Programming may be a difficult task, but we have the solution. We've come up with an easy-to-use approach to help you finish the job correctly, keep the vehicle in your shop, increase profits and customer satisfaction.

For a summary of RAP® capabilities and cost, click HERE.

For a Year / Make / Model / Engine look-up of RAP capabilities, click HERE.

For our sell sheet on RAP®, click HERE.

For a video on RAP®, click HERE.

How does it work? It's simple!

1. Plug in the kit

RAP FAQ's ❱

The RAP® kit includes:

Windows Tablet PC
J2534 Device
Internet Access Modem
OEM Subscriptions
Battery Maintainer

It's everything you need, packed into an easy-to-use, all-in-one kit. You no longer need to purchase additional tools, OEM subscriptions, or have the expertise to get the job done.

2. Give us a call to be scheduled

1. Schedule for the next available appointment
2. Or choose a later time that works best for you

At the time of your scheduled appointment, our RAP Service Technicians will call you.

3. We flash the car!

We bring our Support to you! Sit back and relax while we remote into the system. Once you're done, just pack it up for the next time. You only pay per service, and success is guaranteed!

RAP® Capabilities

Use the drop-down menu below to see if RAP® supports your vehicle.

Please note: If the vehicle does not appear on the drop-down menu, it is likely not supported by RAP®.

DrewTech is always expanding RAP® capabilities! Please contact us if you have any questions.

For a summary list of the drop-down menu, click HERE.


Don't see your vehicle listed? Click here to request it!

Contact Email Address(Optional, if you wish to be notified on implementation.)

Thanks for your suggestion!


RAP® Cost

Price: $0 (just pay per flash!)

Our RAP® kit is a service tool we provide to you for FREE you just pay per flash. Currently, we charge $125 per flash.

Does not include shipping. If you do not use your kit more than twice a month, you are only charged a $19.95 inactive fee for that month. We can also check if there a flash available for $40. If the vehicle has an update available and you would like us to do the flash, we will waive that $40 and just charge the normal $125 flash fee!

(Please read RAP® Customer Agreement for details)

RAP® Combo Kits

Also available are the following Combo kits for those who want to combine excellence with a complete solution. Our RAP® Flash kits are combined with the industry's leading J2534 devices and include three (3) FREE flashes (only with Combo-Kit purchase). Use RAP® Flash and we do the job for you or you can use the CarDAQ-Plus 2® or CarDAQ-M® and do it yourself. It's a winning combination!

Learn how you can experience ultimate flexibility by downloading our RAP / CarDAQ-Plus 2® Combo and RAP / CarDAQ-M® Combo Sell Sheets.

Click on the links below for more details.

RAP®/CDP2® Combo

Part#: RAP-CDP2-COMBO-KIT

Includes:

• RAP® Flash kit with 3 FREE flashes
• CarDAQ-Plus 2® Kit

Price: $1,995

RAP®/CDM® Combo

Part#: RAP-CDM-COMBO-KIT

Includes:

• RAP® Flash kit with 3 FREE flashes
• CarDAQ-M® Kit

Price: $2,195

Information & Requirements for International RAP Use


If you are outside the borders of the USA, we may be able to help you with RAP! Please be aware that the following are information and requirements to be able to use the RAP Kit:

    4G modem not provided, but a USB to CAT5 adapter and 100' CAT5 cable provided to connect directly to the router

    220v countries must obtain an adaptor to convert 120v, Type B (3-prong)

    North American Sales Market vehicles only

    RAP® Service hours: 8:30am – 6:30pm EST Monday – Friday

    English speaking

    All transactions are in US dollars

If you are able to meet these requirements, please fill out the information below and Submit and a Drew representative will contact you as soon as we are able.

— Thank you!


Got questions? Complete the form below to learn more from us about RAP.

 

 

For a copy of the RAP Customer Agreement content, click HERE. (Note: This is copy only, you must fill out the online form to register for RAP)

 

For more information about RAP, call us toll-free at 844.REFLASH (844.733.5274)
Office hours are 8:30 – 6:30 EST Monday – Friday.