General FAQ's ❱

Remote Assisted Programming (RAP®) FAQ's:

RAP®2 was created to handle the added demands of the European vehicle market and to continue the expansion of RAP®. The major difference is that the RAP®2 has larger hard drives to handle the larger European OE applications as well as a 90–amp batter maintainer, which is required for most European vehicles. While the original RAP® kit will continue to work for only GM, Ford, Chrysler, Toyota, Honda, Hyundai, Kia and Nissan, the RAP®2 will be provided to provide the same, existing coverage and newly released Mercedes capabilities and more following. In addition, because of the kit improvements, the inactive fee for not using the RAP®2 kit at least 2x per month will be $49.95.

To exchange or upgrade the original RAP® kit to the RAP®2 kit, simply click “HERE”. You will be required to sign a new RAP®2 Customer Agreement form.

Please note: RAP®2 is rented to you for $49.95 per month, but if you use your kit two or more times each month we'll waive the rental fee for that month.

Once you receive the RAP®2 kit, simply place the original RAP® kit in the box and send it back to us. Shipping options available upon signing up.

Simply fill out the RAP®2 Customer Agreement form.

No, you are not required to get a RAP®2. Just keep in mind that the capabilities of the RAP® kit will remain with GM, Ford, Chrysler, Toyota, Honda, Hyundai, Kia and Nissan only. If you want to do additional makes, you will need the RAP®2.

The original RAP® kits have a serial number that starts with the number "1".
Ex.: RAP100000

RAP®2 kits have a serial number that starts with the number "2".
Ex.: RAP200000

The RAP Kit is FREE! It is a pay per service program with reprogramming currently available for $125.00 each.

Note: there is a nominal monthly charge if the kit is not used at least 2x/month.

At the time of this posting, Drew is currently supporting Chrysler, Ford, GM, Honda, Nissan and Toyota. For the latest details, please visit our capabilities page.

This is OE dependent. Because of all the specifics, please visit our capabilities page for the latest details.

Yes, GM key and security functions are managed through their Tech2Win and GDS2 applications, which Drew will utilize as needed. Ford addresses Key and related security functions through their J2534 application thru model year 2013.

Visit our capabilities page for the latest details.

This can change at any time. Please visit our capabilities page.

There is no set amount of time for which you must keep the kit. Contact RAP Support for a return authorization number and we'll gladly accept it back.

You may call anytime during our RAP Service hours: 8:30am – 6:30pm EST (holiday hours may vary)

Due to unpredictable call volumes, you are encouraged to call at least two (2) hours prior to closing (4:30pm EST). We will do our best to fulfill your request as soon as possible; but there will be a chance because of the volumes that we will need to schedule into the next business day.